Reviews & Testimonials

I have never been to a doctor’s office with staff this great! They know their business, treat you with respect and want the best for their patients! I was always greeted by name and with a smile. They saw me through happy times and sad and were with me every step of the way. I would recommend them to everyone!

– M.C.

I don’t see any way for improvement. My experience was great, I am currently pregnant.

– Kathleen Chilcoat

Submitted through our Patient Satisfaction Snapshot

Since day one in office with my specialist and the staff, they have been nothing but amazing! They are super sweet, they get back to you sooo quickly and always have your best interest! My specialist made it happen for me and my husband! I am so beyond grateful for her! She knows exactly what to do and is super kind! I am so happy I choose Loma Linda Center Of fertility! Amazing place, thank you so much! I have definitely referred many!

-S. C.

The staff here are genuinely good and honest people. They supported my wife on days I could not be there and made her feel at home. The staff takes pride in their work and make personal connections with everyone that walks in the door. Their kindness comes naturally and it is very much appreciated!!

-B. H.

The entire team is phenomenal. You all have a way of making people feel special and well cared for. I appreciate your kindness, compassion and professionalism. I knew I made the right choice, from the very first time I set foot in this clinic. Thank you so much.

-N.P.

Great clinic, great staff. Lauren is very sweet, she memorizes everyone’s names which I feel makes each and every patient feel important.

-L. A.

I’m not a blogger or a poet so my words couldn’t do them the justice they deserve, but I am so thankful for their kindness and professionalism. This center will be the best decision you can make for your family.

-N. Z. 

I wasn’t sure if my body would even allow me to be pregnant because of all of my health issues, but they spent so much time with me. They prepared me and watched me closely to see if any changes needed to be made. The doctors, nurses and receptionists are all very nice. I am now carrying a baby and am very thankful for their services.

-D. B.

To undergo infertility is unknown and intimidating, no matter how much you read or thought you prepared yourself. Thankfully, we’ve had success and are expecting, thanks so much to the help of the LLU fertility center. The physician and staff at LLU fertility center did an excellent job in helping us through the process. They were always quick to respond to phone calls and questions. The physician would call herself to answer any questions and even to check up on me after a procedure. The front desk staff is patient and helpful when helping one navigate through insurance issues and payments. I definitely recommend their care.

-S. K. 

My husband and I have been dealing with infertility for 5 years. We have had 2 failed pregnancies and 8 failed IUI attempts at Kaiser before we were recommended to LLUFC for IVF treatment. Our first impression was excellent. The front office staff was very helpful. All the nurses and doctors were always attentive to my husband’s and my needs and questions. We went through with the 1st cycle and retrieved 15 eggs. 13 eggs were fertilized and 7 made it to transfer day. We transferred 2 embryos and 5 are frozen. I am currently pregnant with TWINS. The overall experience was wonderful.

-C. P. 

They take their time and really care about your fertility. I had a very positive experience at LLU fertility center and would recommend it to anyone truly seeking help with starting their family.

-Anonymous 

Submitted through our Patient Satisfaction Snapshot

Staff is very professional. They were helpful every step of the way.

-Melissa C. 

Submitted through our Patient Satisfaction Snapshot

I would recommend Loma Linda University Center for Fertility to anyone who wants to feel fully supported by their doctor and staff!

P.S. We just had our ultra sound and the doctor and nurse were just as excited for the results as we were! It felt like family with us there and not just some doctor office staff! Everyone at the Infertility Center made me feel like an important part of a great big family.

-Cherie C. 

Submitted through our Patient Satisfaction Survey

Everyone was great and always available to answer any questions or concerns I had.

-Jen 

Submitted through our Patient Satisfaction Survey

This facility is amazing. I could have not asked for a better choice for helping with my hubby and my fertility issue. They have been amazing and very understanding and flexible with us. The office staff, nurses, and doctors are very compassionate and invested in their patients. They cry when we cry, they laugh when we laugh. I am excited to know they are more like family than just the doctors and nurses that helped us conceive.

-D. A. 

My nurse Joanna was amazing! She made me feel very cared for. She went above and beyond making sure that I knew she was my advocate. She protected my modesty at all times and really set me at ease. I have honestly never had a better nurse.

-Amber 

Submitted through our Patient Satisfaction Survey

The staff is consistently friendly and make you feel welcome when you are there! There is very rarely a wait…You are in and out in no time at all!

-Lauren H. 

Submitted through our Patient Satisfaction Survey

This is actually one of the smoothest-running offices I’ve been to.

-Kelly 

Submitted through our Patient Satisfaction Survey

Dr. Jacobson and nurse Julie and all the staff were just so caring and wonderful in all aspects. Today thanks to God and Loma Linda University Fertility we have our beautiful baby girl!

-Anonymous 

Submitted through our Patient Satisfaction Survey

Doctors and staff are great! They’re always there for you every time you need something. Great job! I don’t know how they could improve.

– Anonymous 

Submitted through our Patient Satisfaction Survey

Great experience! Everyone is doing an excellent job already. I can’t ask for anything else.

– Anonymous 

Submitted through our Patient Satisfaction Survey

I feel so fortunate that I had Dr. Jacobson as my physician. He was so kind to me over the years I struggled to get pregnant. He always explained procedures and made me feel at ease. Thank you Dr. Jacobson! I also want to thank the nurses Monica and Julie for being professional and for answering all of my questions.

– Y.M. 

Submitted through our Patient Satisfaction Survey

Once our “plan” was in place, the financial person sat us down, went over line by line what our insurance was going to cover, and highlighted what each visit’s co-payment was going to be, as well as other out-of-pocket, plus her estimate on what the pharmacist’s portion would be.

Every visit, we were asked if we had questions, were encouraged to call as often as we needed to, and given instructions on how to administer meds, take care of myself, etc. We even had to put off our cycle by one month, and they gave us no grief whatsoever. We didn’t have high hopes of a successful outcome, because we’ve been infertile for 6 years….

– Cortney J. 

Went to see Dr. Jacobson for infertility issues. I was his patient for a year and a half. He is wonderful, very kind, and patient. He was realistic and helped my husband and I through very hard ups and downs of 4 failed IUIs. I would strongly recommend the fertility clinic at LLU and any of the doctors there. The nurses were awesome as well.

– Anonymous